2019-library-survey-comments

The Piedmont Avenue Branch is Now Open for Sidewalk Pickup!

Beginning Tuesday September 15th, our library will have sidewalk service Tuesday – Saturday, 10am to 1pm. You can pick up books, DVDs, CDs and WiFi hotspots; here’s how.

First go to Sidewalk pickup and place a hold on the item(s) you want to pick up. Wait for a notice that your choices are ready. We are told that wait times for holds may be longer than usual. You will receive one notification for each item you have on hold, and your items may not all be ready on the same day. You will have 14 days after you receive your notification to pick up each item.

When you know your items are ready, go to the library on a Tuesday through Saturday, between 10am and 1pm. No appointment is necessary. Wear a mask and bring your library card or card number and a cell phone that can send and receive texts. (If you don’t have one, you can wait in line and staff will help you.) When you arrive at the branch, you’ll see instructions to text your first and last name to a posted phone number. Text your name and follow the prompts.

Staff will bring your items to the entrance and give them to you with no contact. Our sidewalk team will be our old friends Niki and Paulette and our new friends Emily and Paul. How good it will be to see them again. If you have questions, or to register for a library card, call 510-238-3134 or email Oakland